01
Front desk overloaded
Staff answer the same OPD-timing questions all day.
Whats Agent for Hospitals & Healthcare
Health camps, OPD updates and wellness reminders — sent on time
For hospitals, diagnostic centres and multi-speciality chains that use WhatsApp groups for community communication and staff coordination.
Auto Group CreationScheduled RemindersBulk Re-engagementMessage Analytics
Sound familiar?
Common WhatsApp headaches for Hospitals & Healthcare
02
Low camp turnout
Free screening camps are announced too late to draw a crowd.
03
Shift coordination
Duty and training reminders get missed across departments.
04
Programme drop-off
Members of wellness and antenatal programmes lose touch.
Use cases
What you can automate
Each use case maps to a core Whats Agent feature. See all features →
Programme & department groups
Groups for diabetes-care programmes, antenatal batches and staff departments.
OPD timings & doctor availability
General schedules and holiday timings posted in advance.
Camp & awareness reminders
Free camps, vaccination drives and awareness days.
Staff duty & training reminders
Rosters, CME sessions and fire-drill reminders.
Re-engage past camp attendees
Let earlier camp groups know about the next camp or check-up drive.
Reach of awareness messages
See how many people read each advisory.
Message templates
Ready-to-schedule examples
Sample messages — swap the {{variables}} for your details.
Sunrise Hospital · CommunityScheduled · 3 days before
🩺 Free diabetes & BP screening camp on {{date}}, 9 AM–1 PM at {{venue}}. No appointment needed. Please come fasting for the sugar test.
Template 1 · edit variables in {{ }} before sending
Antenatal Class · Batch 5Scheduled · day before
👶 Reminder: Session 3 — ‘Nutrition in the third trimester’ — tomorrow at 5 PM, Seminar Room, 2nd floor. Partners welcome!
Template 2 · edit variables in {{ }} before sending
Sunrise Hospital · CommunityScheduled · availability
Dr. {{doctor_name}} ({{speciality}}) is unavailable from {{start}} to {{end}}. OPD continues with Dr. {{alt_doctor}}. For appointments call {{phone}}.
Template 3 · edit variables in {{ }} before sending
How it works
Live in three steps
1
Connect your hospital number
Link WhatsApp and assign department admins.
2
Set up groups
Create community, programme and staff groups.
3
Schedule & measure
Plan camps and advisories, then track reach.
Patient privacy note
Never share patient-specific medical information — reports, diagnoses, prescriptions or names linked to conditions — in WhatsApp groups. Use groups for general announcements only, and follow applicable law such as the Digital Personal Data Protection Act, 2023 and your institution’s privacy policies.
Related & more in Public & Social
See Whats Agent set up for Hospitals & Healthcare
Book a 15-minute walkthrough tailored to your groups, your calendar and your team.
or WhatsApp us at +91 99631 40558
14-day free trial · No card needed · Setup help included